All our devices are covered by a two-year warranty unless explicitly excluded, details of exclusions can be seen on the product page. The warranty is valid from the date the original order is placed.

Should any faults arise, please contact us for assistance. We will try to troubleshoot this first, if your item is found to have an issue then we will endeavour to replace it as a like-for-like replacement. If your item is functioning to manufacturer specifications, it will be returned to you. We are unable to offer a repair or replacement service for items purchased through other retailers, please contact them directly or speak with the manufacturer for assistance.

Please note that consumable products such as gels and replacement parts are not covered.